Continuous Improvement Culture

Hearthside’s company culture is evident immediately upon entering any of our plants. It’s who we are and it’s what we do. From our obsessions with absolute quality and safety, to our relentless focus on continuous improvement and measurement. By enabling everyone with opportunities to show leadership, we empower an organization to serve our customers and one another in new and better ways, every day. It’s what company culture is all about.

As you tour any Hearthside facility, pay close attention to what you hear in the halls and see on the walls. You will witness a culture dedicated to finding new ways of always being faster, more flexible, and adding more value. One expression of our culture is Hearthside Performance Systems—our internal continuous improvement system that drives efficiency, removes waste, and enables our people to continually find new ways to add value.

At the core of our company culture, you will find MVV. Our Mission / Vision / Values. These core principles, identified when Hearthside’s first facility opened, are reaffirmed daily. Each employee knows how his or her role impacts the Mission and Vision. Our Values declare the ethics that each Hearthside employee is expected to live by each day in their professional lives, regardless of their title or role. It begins with respect for the individual and commitment to each other, to their team, the company, and the customer.

Performance increases are fleeting, as the marketplace always catches up. What is sustainable, and what you will find at the heart of Hearthside, is a company culture dedicated to always being faster, more flexible, and adding new value. At Hearthside, that means Everyone / Every Day.

This drive for performance—to continually be faster, more flexible, and add more value—creates a competitive advantage for Hearthside and our customers. Static competitive advantages a  short-lived. By seeking new ways every day to serve the customer, to find a better way, and to improve what we did yesterday, we continue to create new value for our customers.