The following story, published in Baking Business on January 20, 2015, quotes several CEOs, including Rich Scalise of Hearthside Foods. The story speaks to the value companies place, or should place, on training their front line leadership. For Hearthside, a contact manufacturer, it is an essential.
Commenting on the story, Rich Scalise added, “My quote [in the story] speaks to several specific roles. In fact all our front line leaders contribute to our success. Their input is constantly sought. It enables us to move quickly to correct issues or take advantage of new opportunities for productivity savings or quality improvements. Our front line leaders enable us to deliver on our promise to be faster and more flexible while adding more value for customers.”
To read the full story in Baking Business, click here.